Terms of Service

Last updated: November 12, 2025

1. Agreement to Terms

By accessing or using Codorlabs ("the Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including those who use our website, applications, and related services.

2. Description of Service

Codorlabs provides software development services, applications, and digital solutions. The Service includes:

  • Web and mobile applications
  • Software tools and integrations
  • Analytics and data services
  • Customer support
  • Other digital services as provided

3. Account Registration and Eligibility

3.1 Account Requirements

To use certain Codorlabs services, you may need to create an account or connect with third-party platforms. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this eligibility requirement.

3.3 Account Security

You are responsible for maintaining the security of your account and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

4. Subscription and Billing

4.1 Free Trial

Codorlabs may offer free trials for certain services. During the trial period, you will have access to features as specified. You may need to subscribe to continue using the Service after the trial ends.

4.2 Subscription Plans

Certain services require paid subscriptions. Pricing varies by service and plan. Subscription fees are billed through secure payment processors or third-party billing systems.

4.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge the applicable subscription fees to your payment method on file.

4.4 Price Changes

We reserve the right to modify our pricing. We will provide you with at least 30 days' notice of any price changes. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the modified amount.

4.5 Refunds

Subscription fees are non-refundable except where required by law. If you cancel your subscription, you will continue to have access to the Service until the end of your current billing period.

5. User Responsibilities and Acceptable Use

5.1 Compliance with Laws

You agree to use the Service in compliance with all applicable laws, regulations, and these Terms. This includes compliance with data protection laws such as GDPR and CCPA.

5.2 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on the intellectual property rights of others
  • Transmit any malicious code, viruses, or harmful components
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Collect or store personal data about other users without permission
  • Use the Service to send spam or unwanted communications
  • Create surveys with offensive, discriminatory, or inappropriate content
  • Reverse engineer, decompile, or disassemble any part of the Service

5.3 Survey Content

You are solely responsible for the content of the surveys you create and display to your customers. You must ensure that your surveys comply with all applicable laws and do not violate the rights of any third party.

6. Intellectual Property Rights

6.1 Service Content

The Service and its original content, features, and functionality are owned by Codorlabs and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 User Content

You retain all rights to the content you create using the Service, including survey questions and collected responses. By using the Service, you grant us a limited license to use, store, and display your content solely for the purpose of providing the Service to you.

6.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information in connection with the Service is described in our Privacy Policy. By using the Service, you agree to the terms of our Privacy Policy.

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide reliable service but do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We may experience hardware, software, or other problems that could lead to service interruptions.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

8.3 Maintenance

We may perform scheduled or emergency maintenance that may temporarily limit or prevent access to the Service. We will attempt to provide advance notice of scheduled maintenance when possible.

9. Termination

9.1 Termination by You

You may terminate your account at any time by canceling your subscription or contacting our support team. Upon termination, your right to use the Service will immediately cease.

9.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Violation of applicable laws

9.3 Effect of Termination

Upon termination, we will delete or anonymize your data within 90 days, in accordance with our Privacy Policy. You will no longer have access to your survey data, so please export any data you wish to retain before terminating your account.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CODORLABS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to defend, indemnify, and hold harmless Codorlabs and its licensors, affiliates, and their respective directors, officers, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the Service
  • Your violation of any rights of another party
  • Content you submit through the Service

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Codorlabs is established, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations within 30 days, either party may pursue other legal remedies.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Codorlabs regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral, regarding such subject matter.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@codorlabs.com

Support: support@codorlabs.com

Website: codorlabs.com

Response Time: We aim to respond to all inquiries within 48 hours